Use responsibly
You are responsible for how your team uses WA Pro with WhatsApp, customer data, campaigns, and integrations.
Legal
Terms of Service
The short version: use WA Pro responsibly, respect customer consent, and keep your workspace secure.
Last updated: April 24, 2026
Respect platform rules
Users must comply with WhatsApp, browser, marketplace, privacy, anti-spam, and applicable legal requirements.
Control your access
Keep account, workspace, browser, and integration credentials secure and limited to authorized users.
How to read this
Scan the principles first. Open details only when needed.
We reduced the page into operational checkpoints so business users can understand the important parts without reading a wall of legal copy.
1Account
2Customer consent
3Integrations
4Billing
Account and workspace responsibility+
You are responsible for activity under your account, workspace, extension installation, browser profile, and connected services. Keep credentials secure and make sure only authorized users access customer workflows.
Acceptable use+
Do not use WA Pro for unlawful, deceptive, harmful, abusive, spam, harassment, unauthorized scraping, or rights-infringing activity. You must have the required permission to contact customers and process their information.
Integrations and plugins+
If you connect webhooks, CRMs, AI services, or other third-party systems, you are responsible for those configurations, credentials, data flows, and third-party terms. Wapro.ai is not responsible for external systems you choose to connect.
Plans and billing+
Paid plans, renewals, trials, cancellations, and refunds may be handled through the applicable billing or marketplace flow. Feature limits can vary by plan and may change as the product evolves.
Data and privacy+
Use of WA Pro is also subject to our Privacy Policy. You are responsible for providing notices, obtaining consent, and honoring data rights where required by law or by your customer relationship.
Service changes and availability+
We may update, suspend, limit, or discontinue features to improve the service, maintain security, comply with law, or adapt to third-party platform changes. Some features depend on WhatsApp Web, browsers, APIs, or external providers.
Limitation of liability+
To the maximum extent permitted by law, Wapro.ai is not liable for indirect, incidental, special, consequential, punitive, or lost-profit damages arising from use of the service.
Contact+
For questions about these terms, contact support through the official Wapro.ai channels or email [email protected] for legal or data-related requests.
These terms are a public-facing summary for the website and product experience. Additional contract terms, marketplace terms, data processing terms, or enterprise agreements may apply depending on your plan and purchasing channel.