Local-first workflow
WA Pro is designed around browser-based WhatsApp work and keeps product workflows close to the user experience.
Legal
Privacy Policy
The short version: WA Pro uses data to power contact workflows, automation, AI assistance, analytics, and support.
Last updated: April 24, 2026
Purpose-limited use
Data is used to provide contact operations, automation, AI, analytics, support, and account-related services.
Security-minded design
We apply access controls, encryption in transit where applicable, and operational safeguards.
Data flow
Understand privacy by workflow, not legal paragraphs.
We grouped the policy into practical checkpoints: what is collected, why it is used, how it is protected, and what choices users have.
1Collect
2Use
3Protect
4Control
Information we collect+
- WhatsApp contact details such as names, phone numbers, labels, tags, and notes used for product workflows.
- Conversation metadata, message context, templates, tasks, and automation settings needed to provide product features.
- Account information such as name, email, workspace settings, subscription status, and support requests.
- Usage and diagnostic data that helps us improve reliability, performance, security, and product quality.
How we use information+
- Provide contact management, message templates, campaign workflows, reminders, translation, AI assistance, and analytics.
- Maintain user accounts, synchronize settings, process support requests, and communicate important service updates.
- Improve product performance, troubleshoot issues, prevent misuse, and develop new features for WhatsApp-based teams.
Security and retention+
- We use reasonable technical and organizational safeguards designed to protect user information.
- Data is retained only as long as needed for product, legal, security, and operational purposes.
- Users should manage browser, extension, workspace, and account access carefully because WA Pro operates alongside WhatsApp Web workflows.
Cookies and analytics+
- Our website may use cookies or similar technologies to remember preferences, understand traffic, and improve the public site.
- You can control cookies through your browser settings, though some website behavior may be affected.
Your choices+
- You may request access, correction, export, or deletion of personal information where applicable law provides those rights.
- You may adjust extension permissions, workspace settings, and browser storage according to your operational needs.
- Some opt-out or deletion choices may limit features that rely on stored customer context or automation history.
International processing+
- Information may be processed in countries different from where you are located.
- When required, we use appropriate safeguards for international data handling and service operations.
Contact+
- For privacy questions or data requests, contact us at [email protected].
- We will review requests and respond according to applicable law and account verification requirements.
This page is a public summary of our privacy practices. Product behavior may vary by plan, workspace configuration, browser permissions, and integrations enabled by the user or organization.